Privacy Policy
How marteunama collects, uses, and safeguards information when you interact with our services and website.
Our Approach to Privacy
marteunama provides predictive analytics and backtested decision support tools. This policy explains what information we collect, why we collect it, and the choices available to you regarding your personal data.
1. Information We Collect
We may collect the following categories of information when you use our website or request access to our services:
- Contact Information Name, email address, company name, and phone number when submitted through contact or access request forms.
- Account & Usage Data Information generated through your interaction with our platform, including login activity, feature usage, and preferences.
- Technical Data IP address, browser type, device information, and general location data collected automatically through standard web technologies.
- Communications Records of correspondence between you and marteunama, including support requests and feedback.
2. How We Use Information
Information collected is used for the following purposes:
- Service Delivery To provide, maintain, and improve our analytics and decision-support tools.
- Communication To respond to inquiries, process access requests, and send relevant service updates.
- Security & Compliance To detect, prevent, and address technical issues, fraud, or unauthorised access.
- Analytics To understand how our website and services are used, in order to improve functionality and user experience.
3. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided these interests are not overridden by your data protection rights.
4. Sharing of Information
We do not sell personal information. We may share information in the following limited circumstances:
- Service Providers With third-party vendors who perform services on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
- Legal Requirements Where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
- Business Transfers In connection with a merger, acquisition, or sale of assets, subject to continued protection of personal data under this policy.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
6. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance functionality and analyse usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- AccessRequest a copy of the personal information we hold about you.
- CorrectionRequest correction of inaccurate or incomplete information.
- DeletionRequest deletion of your personal information, subject to legal exceptions.
- ObjectionObject to or request restriction of certain processing activities.
- PortabilityRequest transfer of your data to another service provider, where technically feasible.
To exercise any of these rights, please contact us using the details provided on our Contact page.
9. International Data Transfers
If personal information is transferred outside of your country of residence, we take steps intended to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites or services. This policy does not apply to those external sites, and we encourage you to review their respective privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision reference.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out via our Contact page. We will respond to legitimate requests within a reasonable timeframe.